Terms of Service

These Terms of Service (“Terms”) govern your use of our website and services provided by Playlistify. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

  1. Account Registration: To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and ensuring its accuracy. You must be at least 18 years old to create an account with Playlistify.

  2. Service Description: Playlistify provides promotional services for musicians to increase their exposure through playlist placements. Our services include pitching music to playlist curators, securing playlist placements, and providing campaign analytics. We do not guarantee specific results or the success of any campaign.

  3. Intellectual Property: All content provided by Playlistify, including logos, trademarks, and website content, are the intellectual property of Playlistify and protected by copyright laws. You may not use, reproduce, or modify our intellectual property without explicit permission.

  4. User Content: By using our services, you agree not to upload or submit any content that infringes upon the rights of others, including copyrighted material. You retain ownership of the content you submit, but you grant Playlistify a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content for promotional purposes.

  5. Refund Policy: We strive to provide a high-quality service, but if you are not satisfied with our services, please contact us within 14 days from the start of your campaign. Refunds are subject to our refund policy, which can be found on our website.

  6. Limitation of Liability: Playlistify is not liable for any damages or losses resulting from the use or inability to use our services. We are not responsible for the actions of playlist curators or the performance of any third-party platforms, including Spotify.

  7. Modification of Terms: We reserve the right to modify or update these Terms at any time. We will provide notice of any significant changes. Your continued use of our services after such modifications constitutes acceptance of the revised Terms.

  8. Governing Law: These Terms are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in The Netherlands.

If you have any questions or concerns regarding these Terms of Service, please contact us at contact@playlistify.io.

Refund Policy

At Playlistify, we strive to provide a high-quality service and deliver on our promises. However, if we are unable to provide the promised target reach for your campaign, we offer a refund as part of our commitment to customer satisfaction. Please read our refund policy carefully.

  1. Eligibility for Refund: You may be eligible for a refund if your campaign fails to achieve the promised target reach as stated in your selected package. This includes situations where we are unable to secure playlist placements within our network of curators that align with your campaign goals.

  2. Refund Process: Incase we cannot provide the target reach, we will always initiate a refund and update you via email. If you believe you are entitled to a refund and we did not initiate one, you must contact our support team within 14 days from the start of your campaign. You can reach us at contact@playlistify.io. Please provide relevant details about your campaign, including the package you purchased and the target reach that was not achieved.

  3. Refund Amount: If your refund request is approved, you will receive a full refund of the amount you paid for the campaign. The refund will be issued using the same payment method used for the original purchase.

  4. Exclusions: Please note that our refund policy does not cover situations where the target reach was achieved but you are not satisfied with the overall results or performance of your campaign. Additionally, refunds will not be provided if your campaign is in violation of our Terms of Service or if false or misleading information was provided during the campaign setup.

  5. Refund Processing Time: Once your refund request is approved, we will initiate the refund process. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

  6. Modifications: We reserve the right to modify or update our refund policy at any time. Any changes to the policy will be effective immediately upon posting the revised version on our website.

Privacy Policy

At Playlistify, we are committed to protecting the privacy and security of our users’ personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, contact us, or use our services. The types of personal information we may collect include your name, email address, contact details, and any other information you choose to provide.

  2. How We Use Your Information: We use the collected information to provide and improve our services, communicate with you, process your orders, personalize your experience, and comply with legal obligations. We may also use your information for marketing purposes, such as sending you promotional emails or newsletters, but you can opt out at any time.

  3. Information Sharing: We may share your personal information with trusted third parties, such as payment processors, service providers, or business partners, only to the extent necessary to fulfill the purposes outlined in this policy. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

  4. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

  5. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain functionalities of our website.

  6. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Playlistify. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

  7. Children’s Privacy: Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately.

  8. Changes to this Privacy Policy: We reserve the right to modify or update this privacy policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this policy periodically for any updates.

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at contact@playlistify.io. We will respond to your inquiry as soon as possible.

Risk free playlist promotion. That is the beauty of Playlistify.

Playlistify is not affiliated with or funded by Spotify. All names and logos of third parties, including Spotify, are trademarks of their respective owners.

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